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Let customers speak for us
FAQ
All you need to know
Shipping details
View Shipping PolicyShipping Times & Tracking
We ship 4 days/week and include tracking updates for every order.
Returns & Exchanges
View Return PolicyWe do them.
We offer returns and exchanges on any product that you are not satisfied with. Buying a scented product online comes with some guesswork and we really just want you to be happy with your order.
CONTACT: order@picotcollective.com
Refills
15% off
We offer 15% off refills on most of our products.
Bring back your clean, original picot containers.
- We cannot refill perfume bottles
- Candle jars are welcomed for refill and ready in 48 hours
- By Appointment Mon - Thurs | 8:30 - 5:30
#209- 2614 Bridge St, Victoria, BC, Canada - Email to book and confirm availability: order@picotcollective.com